This Shipping Policy describes how we deliver products you order from Lee’s Rustic.
1. Shipping Destinations & Carriers
We ship to locations within India (and optionally internationally if enabled). We partner with reliable carriers (e.g. India Post, private courier services) to deliver to your address.
2. Shipping Charges
Shipping fees are based on weight, dimensions, destination, and carrier. These charges will be shown to you at checkout before you confirm the order.
3. Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation (excluding weekends, holidays).
4. Delivery Time
Delivery time within India typically takes 3–7 business days (depending on your location). For remote or rural locations, delivery may take longer.
If international shipping is offered, delivery times vary by destination and customs clearance.
5. Shipment Tracking
Once your order is dispatched, we will send you a confirmation email with tracking information so you can monitor the package’s status.
6. Delays & Force Majeure
We are not liable for delays caused by events outside our control (e.g. natural disasters, strikes, customs delays, carrier issues). We will inform you if there is a significant delay.
7. Lost, Damaged or Lost-In-Transit Packages
If your package is lost or arrives damaged, you must notify us within [e.g. 7 days] of receipt (or expected delivery date). We will work with the carrier and you to resolve and, if applicable, refund or replace the item.